Business Processing System

BUSINESS PROCESSING SYSTEM

Abstract

 The manual submission of complaints and customer servicing has been the most tedious part of the business. The time delay for a response and accuracy of complaint solving plays as vital role for customer servicing. This scenarios and objectives play the mandatory development of application to serve the customer with customer service satisfaction. This System will allow the business process to run efficiently and will be used   to   assist  or  satisfy  the   customer   by  giving  a  brief  solution   for  their  complaint  within   a   minimum  time. The Customer receives the solution within a day online.

The customers may arise with many problems which cannot be solved at the same time with full support by the business. The main aim of the business is the Customer satisfaction. This system helps the customers to give their problems online whenever the customer needs, without any constraints implied on them. This system helps the customers to briefly explain their complaint without any hesitation. Through this system the customers are assisted with some predefined complaints and immediate solutions which save the precious time of the customers. The customers receive the solutions for their complaint within a day and the customer can also view the status of the complaint at any time using the complaint no. Through this system the customers receive a brief solution for their complaint.

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